Return policy

ETERNAL BLUE has a 7-day return policy: you have 7 days from when your order is delivered to ship/postmark it to our return center for a return. All claims must be submitted within 7-days of receipt of the item. All items must be returned in their original condition (unworn, original packaging, tags, etc…). Any items returned after the specified timeframe will be returned to the sender.

ETERNAL BLUE cannot be held responsible for damage, theft, or loss of the parcel.

Please allow 5 to 7 working days (depending on peak times) from the receipt of the parcel for your return to be processed.

Return address

All returns must be shipped to:

ETERNAL BLUE

PO Box 7711

Berkeley, CA, 94707

Exchanges

Should you wish to exchange your item for a different color, size or style, please return your item/s to us and purchase the new items separately at eternal—blue.com

The ETERNAL way

Here at ETERNAL BLUE we stand by the quality of our items. Should your item arrive to you in a condition classified as faulty or flawed, contact us within 3 days of receipt for a replacement.